Conditions

General terms and conditions for the LEN soap online shop

Online shop operator:

LEN-Seife e.U.,

Walter Gratzer,

Feistritz 74,

A-9560 Feldkirchen,

Phone.:+43 650 38 48 200,

1) Scope and contractual partnersstrong,
These General Terms and Conditions (GTC) apply to all contracts concluded between you as a customer and us as the operator of the Len-Seife online shop. As part of the ordering process, you accept the terms and conditions in the version valid at the time of placing the order.

Our range of goods in the online shop is aimed exclusively at consumers within the meaning of the Consumer Protection Act (KSchG).

2) Conclusion of contract
Our presentation of goods in the online shop does not yet contain a binding sales offer. The offer to conclude a purchase contract is made by you as a customer by clicking the “Buy now” button after completing the order page.

You remain bound to this order for 1 week, i.e. The contract becomes binding if we accept your order within this period.

After placing your order, you will receive an automated email confirming that we have received your order, but this does not constitute acceptance of the contract (order confirmation). We declare acceptance of the contract by delivering the goods. This also applies if you have already paid or instructed you to pay the purchase price before the contract is concluded due to the payment method you have chosen. If, in this case, we are unable to accept your order due to a lack of product availability or the contract is not concluded for other reasons, we will of course refund the advance payment immediately.

If your order includes several items, the contract will only be concluded for those items that are expressly listed in our shipping confirmation.

Your statutory right of withdrawal (see § 6) remains unaffected by the above regulations in any case.

3) Prices and additional costs
The prices stated in our online shop include statutory VAT and all other price components. They are in euros and plus Shipping costs depend on the recipient country.

4) Payment and retention of title
The purchase price is paid with an invoice. The goods remain our property until full payment has been made.

The invoice amount is due for transfer immediately and must be credited to our account within 5 days at the latest. The conclusion of the contract remains in accordance with Section 2 Para. 2 reserved.

5) Delivery and delivery times
The place of performance is in any case A-9560 Feldkirchen. Delivery area and shipping costs are regulated in Section 3 Paragraph 2.

The delivery times stated in the online shop or in our shipping confirmation in accordance with Section 2 Paragraph 2 are calculated from the time of our order confirmation, but not before the invoice amount is credited to our account if payment is made by advance transfer. Unless we specify a delivery time or agree otherwise, this is usually up to 5 working days.

6) Right of withdrawal
The Austrian legal regulations in their current version apply to the right of withdrawal.

7) Customer’s rights in the event of defects
Your rights in the event of material and legal defects are determined by the statutory provisions. However, we assume no liability for descriptions from third parties, in particular from customers in the customer reviews published in our online shop.

Your statutory right of withdrawal (see § 6) and rights arising from guarantee statements that may have been issued separately or attached to the goods remain unaffected in all cases.

8) Choice of law and place of jurisdiction
Austrian law applies exclusively to the contractual relationship. The legal regulations apply to the place of jurisdiction.

9) Severability clause
Should one or more provisions of these general terms and conditions be or become wholly or partially invalid or inadmissible, this does not result in the invalidity of the entire contract.

The invalid or invalid provision will be replaced by a regulation that comes closest to the economic purpose of the invalid or invalid provision.